⏱️
−30% handle time
Millions in annual savings realized with the Apple Contact tool.
🧩
2× throughput
Design system implementation scaled UX support from 1 to 7 teams (EA)
−25% task time
Unified Messaging redesign (EA)
 
 

Work

Here’s the proof: where I fought complexity, protected the user, and shipped something that scaled.

Work →

Also available: Leadership | Resume

 

"Dustin … advocates for end-to-end user experience over localized improvements. He is very collaborative and always tries to help everyone around him and pushes them to think of the customers.”

  • Miikka Skaffari, Director of Product Management, Electronic Arts


 

Never satisfied with “okay.” Always fighting for the user.

I get genuinely excited when data exposes friction; that means we found something real to fix and love detective work and solving the challenge ahead. I lead end-to-end design on complex, multi-stakeholder systems and turn chaos into workflows that teams can ship and users can actually understand. I’m relentless about accessibility and scalable patterns, because “we’ll fix it later” is how UX debt becomes a lifestyle.

  • Untangle complex platforms into clear, human flows

  • Build design systems and standards that scale across teams

  • Ask the tough questions early to save time, money, and rework later

Fun fact: I’ve been reverse-engineering how things work since I was a kid. Still can’t stop.